TECHNICAL SUPPORT
Clearer Product Decisions Before You Place the Order
Our Australian team helps Sri Lankan buyers interpret application requirements, compare suitable product categories and prepare the information needed for procurement.
HOW WE HELP
A structured path from project need to product option
The strongest recommendation begins with accurate project information. Our process keeps assumptions visible and decisions documented.
1. Application review
We review the joint, surface, exposure, movement, finish and service requirements you provide.
2. Product shortlist
We identify potentially suitable product types and highlight compatibility or testing requirements.
3. Documentation
We provide available technical data, application guidance and relevant handling information.
4. Export coordination
We confirm quantities, packaging, availability and shipment details for the Sri Lankan buyer.
INFORMATION TO SEND
Help us give you a useful first response
Photos are helpful, but measurements and substrate details matter just as much. For consultant-led projects, include the relevant drawing or specification excerpt.
- Project type and Sri Lankan location
- Internal, external, submerged or exposed application
- Both substrates at the joint
- Joint width, depth and approximate total metres
- Expected movement or specification reference
- Existing coating, primer or failed sealant details
- Required colour, finish, quantity and delivery date
IMPORTANT TECHNICAL NOTE
Recommendations must be verified against project conditions
Guidance is based on the information supplied and does not replace onsite assessment by the project consultant, contractor or qualified applicator. Always follow the latest product technical data sheet, safety data sheet and written project specification. Conduct compatibility and adhesion testing where required.
Send your joint details to our technical team
A clear photo, substrate names, dimensions and exposure conditions are the best place to start.